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- South Bay Cruises: Closing activities offered
South Bay Cruises: Closing activities offered
Due to unforeseen circumstances, we regretfully will close our South San Diego Bay activities and services.
Hello Everyone,
Due to contractual issue and other issues between our rental partner company and the LOEWS Coronado Bay Resort, our partner has decided to close the rental location in south San Diego bay and focus efforts in other locations through San Diego including the 5 locations in Mission Bay and the Kona Kai on San Diego Bay.
We understand that this is disappointing for both our current reservations and future reservation holder but please be rest assured, Keener Adventures is working closely with our partner rental companies to ensure we still provide the best possible charter and activity service we can.
We understand this can be confusing so below are answers to some of the common questions we are receiving at this time.
I currently have a reservation for a South San Diego Bay Activity. Will I still be able to go out?
No, because we will no longer have boats at the South San Diego Bay Location we will not be able to offer your activity in South San Diego Bay. You can expect communication from us with options of alternatives that would work best.
Will I receive a refund for my cancelled activity?
Yes, if you had a reservation for a South San Diego Bay activity we will reach out to reschedule you to an activity in North San Diego Bay, Mission Bay or provide a full refund with all taxes, fees and addons included.
Will there be any activities offered in South San Diego Bay now or in the future?
As of the current moment we will not be offering activities in South San Diego Bay. If you are looking for an activity, please visit our ACTIVITIES page on our home website for a list of the most up to date activities we offer.
We understand this is a fustraighting time and appreciate everyone’s support as well understanding as we migrate and adjust our business and services. If you have any questions please feel free to reach out to our dedicated team at [email protected] or text/sms at +1(619)350-3258.
Thank you so much again and we look forward to getting you and your party out on your next adventure.
Sincerely,
Captain Reef J. Keener (CEO) and all Keener Adventures LLC. Crew
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